Delivery Policy

Our Delivery Policy provides a comprehensive breakdown of how we manage international deliveries, ensuring complete transparency regarding what you can anticipate.

Delivery Regions

We are committed to making our products accessible to individuals worldwide. We deliver to numerous countries, and you can easily verify the eligibility of your location during the checkout process.

Estimated Delivery Times

Recognizing the significance of timely deliveries, regardless of your location, here’s an approximate timeframe for international deliveries:

International Delivery:
Expect your order to arrive within 7-28 business days.

Please be aware that delivery times may vary based on factors such as product availability, customs clearance, and your location. 

Order Confirmation

Upon placing an order, you will receive an email confirming your purchase. Take a moment to review the details, and if any issues arise, please contact us promptly.

Delivery Notifications

Expect regular notifications from our shipping partner, providing updates on the estimated delivery date and any schedule adjustments via email or text messages.

Customs and Duties

For international shipments, please be aware that customs duties, taxes, and import fees may be imposed by your country’s authorities. These charges are separate from your purchase price or shipping fees, so we recommend verifying with your local customs office before placing an order.

Shipping Address Verification

Ensure the accuracy of your delivery address during the ordering process. We cannot assume responsibility for delivery issues arising from incorrect or incomplete addresses.

Handling Damaged or Faulty Items

If you receive a damaged or defective item, please contact our customer support team within 14 days of receiving your order. We will promptly arrange a replacement or refund in accordance with our Return and Refund Policy.

Returns and Refunds

For detailed information on our return and refund procedures, please refer to our dedicated Return and Refund Policy.

Contact Information

Questions or concerns regarding our Shipping Policy? Feel free to reach out to us at: Customer Support Email: info@pleasuretoys.club

Revisions to the Shipping Policy

We may periodically update our Shipping Policy. Any modifications will become effective upon their publication on our website. We recommend periodically reviewing these guidelines to stay informed about our global shipping practices.